Take routine work off your team

CRM setup. A pipeline your team will actually keep up to date.

We set up or clean up your CRM, including stages, fields, automations, integrations and reports, so it reflects how you really sell and serve.

  • Workshop
  • Setup
  • Sprint (not offered)
  • Build & Support

Fixed price after scoping · proposal within 48 hours

Reviewed: 27 October 2026

Who it is for

For sales and service teams whose CRM is new, half-configured or ignored, and for leaders who cannot trust the pipeline report.

What we deliver

CRM setup

We map your sales and service process, then configure the CRM to match: pipeline stages, required fields, lead routing, follow-up automations, email and calendar sync, and the reports leaders need. Existing data is cleaned and imported, and the team is trained on the new setup.

  • (01)A pipeline that mirrors your real process
  • (02)Lead routing and follow-up automation
  • (03)Clean, deduplicated data
  • (04)Reports leadership can trust
Technology

Tools we use for this.

  • HubSpot
  • Pipedrive
  • Zoho CRM
  • Salesforce
  • n8n
  • Make

We choose the stack that fits your requirements. Tool names describe our skills, not partnerships.

How we deliver it

Setup.
1–2 weeks.

One clearly bounded piece of work, such as a system configured or a review completed, handed over ready to use.

Included

  1. (01)Process mapping session
  2. (02)Pipeline, fields and permissions
  3. (03)Automations and lead routing
  4. (04)Data cleanup and import
  5. (05)Integrations with email, calendar and forms
  6. (06)Team training and documentation

Not included

  1. (01)CRM licence fees
  2. (02)Custom CRM development
  3. (03)Ongoing administration after handover

How it runs

  1. (01) · Days 1–3

    Map

    Agree stages, fields and ownership with the people who sell.

  2. (02) · Weeks 1–2

    Configure

    Set up the CRM, automations and integrations; import clean data.

  3. (03) · End of week 2

    Hand over

    Train the team and agree who maintains what.

Also available as: Workshop (½–2 days) · Build & Support (Staged, ongoing). Compare the formats.

Questions

Questions about
CRM setup.

All questions
Which CRM should we choose?

It depends on your process, team size and budget. If you have not chosen yet, we compare two or three options against your requirements before setup.

Can you migrate our existing data?

Yes. We clean, deduplicate and map existing records before import, and agree with you what is left behind.

Will you add AI to the CRM?

Where it helps, for example drafting follow-ups or summarizing calls, and always with a person deciding what gets sent.

Next step

Ready for your project?

Talk it through on a free 30-minute call, or send a short brief and get a proposal within 48 hours of scoping.