FAQ

Straight answers
before you start.

Timelines, prices, ownership, technology and what happens after launch. If your question is not here, ask it on a free 30-minute call.

(01)

Working with us

How do we get started?

Book a free 30-minute call. We discuss your goal, answer your questions and decide together whether we are a good fit. If we are, you receive a proposal within 48 hours of scoping.

Who will work on my project?

The founder leads every project and is your single point of contact. For larger work, we bring in vetted specialists, such as designers or mobile engineers, without handing you between account managers.

Which format fits my project?

If the project is still open, start with a workshop of half a day to two days. A bounded system or review is a setup of one to two weeks. A product or agent is built in a four-week sprint. Ongoing development runs as Build & Support. The route finder recommends one in two questions.

How quickly can we start?

The intro call takes 30 minutes. After scoping, the proposal follows within 48 hours, and workshops can usually be booked at short notice.

(02)

Pricing and contracts

How do you price projects?

Workshops have fixed list prices. Setups, sprints and build stages get a fixed price after scoping, paid 50% at kick-off and 50% on acceptance. Third-party costs, such as hosting and model usage, are shown separately.

Who owns the code?

Once paid in full, you hold the usage rights to the code and deliverables written specifically for your project, so you can change them or have another team continue the work. General tools we built independently remain ours, with a licence for you to use them as needed. The agreement sets out the details.

Do you publish hourly rates?

No. Projects get a fixed price after scoping, so you know the cost before work starts. Only the workshops have list prices.

What is excluded from the price?

Third-party costs, such as hosting, licences and model usage, which are shown separately or billed to your own accounts.

(03)

Technology and AI

Which technologies do you use?

Production-ready, widely used tools: TypeScript, React and Next.js, Node.js, PostgreSQL and Supabase, React Native for mobile, n8n where no-code fits, and models from OpenAI, Anthropic and Google, or open-weight models when data must stay in-house. Tool names describe our skills, not partnerships.

What does “AI-native” mean?

Two things. AI is designed into the architecture of what we build from the start, not bolted on later. And we use AI in our own engineering, which is how a small studio can ship in weeks rather than months.

What happens when the AI gets something wrong?

We design for it. Outputs are validated against rules, uncertain cases go to a person, consequential actions need approval and every step is logged. Quality is measured on a fixed test set before launch and monitored afterwards.

Can our data stay in our country or on our servers?

Yes. We can host in your own cloud account or on your premises, and use open-weight models when data must not leave your environment.

(04)

Delivery and after launch

How long does a first release take?

For a focused product or agent, our aim is a working first release in about four weeks. A setup takes one to two weeks, and larger systems are delivered in stages, each with its own fixed price.

What happens after launch?

You receive the code, documentation and a walkthrough. Bugs you report within 30 days of final delivery are fixed free of charge. After that, you can continue with monthly Build & Support, or run the system yourselves.

Is the work shown on this site client work?

No. Our solutions are workflows we designed for named organisations, shown with sample data. We will publish client results only when they are measured and the client has agreed.

Next step

Bring the problem.
We will bring a plan.

Book a free 30-minute call. You will leave with a clear next step: a workshop, a setup, a sprint or a staged build.