Workshop
½–2 days
A facilitated session that ends with a ranked shortlist of projects worth doing.
Three fixed prices
Choose the outcome.
We plan the route.
Every service serves one of six goals and comes in one of four formats, from a half-day workshop to ongoing development.
- (01)Get found in AI answers2 services
- (02)Take routine work off your team6 services
- (03)Launch a product4 services
- (04)Hand tasks to AI agents2 services
- (05)Make your systems work together7 services
- (06)Decide where AI pays off5 services
In short
Tern & Loom delivers every service in one of four formats: Workshop, Setup, Sprint, or Build & Support. If your goal is clear, go straight to it. If not, the route finder asks two questions and recommends a format and a starting point. Every engagement starts with a free 30-minute call.
- Workshop
- Setup
- Sprint
- Build & Support
Fixed price after scoping · proposal within 48 hours
Last updated: 27 October 2026
Route finderTwo questions.
Two questions.
One recommended route.
Pick a goal and where you stand. You get a format, a starting point and the services worth a look.
(01)
Get found in AI answers
When buyers ask an AI assistant who can solve their problem, your company comes up, described in your own verified facts.
(02)
Take routine work off your team
Repetitive work runs without anyone copying data between systems, and you can always see what happened and why.
- (01)CRM setupHubSpot, Pipedrive or Zoho, configured around your pipeline.
- Workshop
- Setup
- Sprint (not offered)
- Build & Support
- (02)No-code automationWorkflows in n8n, Make or Zapier, documented and handed over.
- Workshop (not offered)
- Setup
- Sprint (not offered)
- Build & Support
- (03)Business process automationCoded workflows with monitoring, retries and an audit trail.
- Workshop (not offered)
- Setup (not offered)
- Sprint
- Build & Support
- (04)AI workflows & integrationLanguage models built into the processes you already run.
- Workshop
- Setup (not offered)
- Sprint
- Build & Support
- (05)AI assistants & chatbotsWebsite and WhatsApp assistants that answer from approved sources.
- Workshop (not offered)
- Setup (not offered)
- Sprint
- Build & Support
- (06)Document processing & OCRInvoices, claims and forms read, checked and filed.
- Workshop (not offered)
- Setup (not offered)
- Sprint
- Build & Support
(03)
Launch a product
Your idea becomes production software that customers or staff use every day, not a demo that lives in a slide deck.
- (01)MVP SprintAim: a working first release in about four weeks.
- Workshop
- Setup (not offered)
- Sprint
- Build & Support
- (02)Custom software developmentWeb apps, portals and internal tools built around your process.
- Workshop
- Setup (not offered)
- Sprint
- Build & Support
- (03)Mobile appsiOS and Android from one codebase.
- Workshop (not offered)
- Setup (not offered)
- Sprint
- Build & Support
- (04)Database designData models that stay fast and correct as you grow.
- Workshop (not offered)
- Setup
- Sprint
- Build & Support (not offered)
(04)
Hand tasks to AI agents
An agent takes one clearly defined job off your team and completes it within the limits you set, with every step on record.
(05)
Make your systems work together
Your systems share data reliably, so nobody keeps two versions of the truth or retypes the same record.
- (01)Systems integrationConnect the tools you already pay for.
- Workshop (not offered)
- Setup
- Sprint
- Build & Support
- (02)API developmentA documented, secure API for your product or data.
- Workshop (not offered)
- Setup (not offered)
- Sprint
- Build & Support
- (03)Legacy modernizationReplace old systems in stages, without a big-bang switch.
- Workshop
- Setup (not offered)
- Sprint (not offered)
- Build & Support
- (04)Software architectureAn architecture review and plan built for production.
- Workshop
- Setup
- Sprint (not offered)
- Build & Support (not offered)
- (05)Security reviewFind and fix weaknesses in code, access and infrastructure.
- Workshop (not offered)
- Setup
- Sprint (not offered)
- Build & Support
- (06)Support & maintenanceUpdates, fixes and improvements from the team that built it.
- Workshop (not offered)
- Setup (not offered)
- Sprint (not offered)
- Build & Support
- (07)Monitoring & alertsKnow about failures before your customers do.
- Workshop (not offered)
- Setup
- Sprint (not offered)
- Build & Support
(06)
Decide where AI pays off
After the first session you know which AI projects deserve a budget, which can wait and which to drop.
- (01)AI assessmentA quick check or a deep dive into where AI will pay off.
- Workshop
- Setup
- Sprint (not offered)
- Build & Support (not offered)
- (02)AI strategy & prototype workshopFrom whiteboard to clickable prototype in up to two days.
- Workshop
- Setup (not offered)
- Sprint (not offered)
- Build & Support (not offered)
- (03)Tech stack assessmentCode, dependencies, costs and security reviewed.
- Workshop (not offered)
- Setup
- Sprint (not offered)
- Build & Support (not offered)
- (04)Team trainingYour people learn to use AI tools safely and well.
- Workshop
- Setup (not offered)
- Sprint (not offered)
- Build & Support (not offered)
- (05)AI advisoryA standing adviser for AI decisions, on a monthly retainer.
- Workshop (not offered)
- Setup (not offered)
- Sprint (not offered)
- Build & Support
Four formatsFrom a facilitated day
From a facilitated day
to ongoing development.
Every service comes in one of these formats. The scope decides the price; you never pay by the hour.
Setup
1–2 weeks
One clearly bounded piece of work, such as a system configured or a review completed, handed over ready to use.
Fixed price after scoping
Sprint
4 weeks
Four weeks on one goal, with working software at the end.
Fixed price after scoping
Build & Support
Staged, ongoing
We keep building after launch and look after the system in production.
Fixed price per stage; support billed monthly
Setups, sprints and build stages: 50% at kick-off, 50% on acceptance.
The three workshops
Fixed prices, excluding taxes.
| Format | Delivery | Price | You leave with |
|---|---|---|---|
| Discovery SessionA first overview and quick wins | Half day (4 hours) · Remote | $1,500excl. taxes |
|
| Strategy DayA roadmap your team agrees on | 1 day (8 hours) · Remote or on-site | $2,500excl. taxes |
|
| Prototype DaysA go/no-go decision on a pilot | 2 days · On-site recommended | $4,500excl. taxes |
|
How we work togetherFrom the first call
From the first call
to running in production.
Six steps, following the four formats. Most projects skip at least one.
- (01)
Intro call
We clarify your goal, your starting point and the right format, or the route finder points the way.
30 minutes · free - (02)
Workshop
If the project is still open: a facilitated session that ends with a ranked list of your projects.
½–2 days · fixed price - (03)
Scope and proposal
We define the scope, outcome and dates. You get a fixed price instead of an hourly estimate.
Proposal within 48 hours - (04)
Setup or sprint
A setup puts one bounded system in place; a sprint aims for working software in about four weeks. You see progress every week.
1–2 weeks · 4 weeks - (05)
Handover
Code, documentation and a walkthrough for your team. Bugs you report in the 30 days after delivery are fixed free of charge.
30 days of bug fixes - (06)
Build & Support
If you want to keep building, we stay with you in production, with monthly support and staged builds.
After scoping · ongoing
What always appliesWhatever the goal.
Whatever the goal.
Whatever the format.
Your code, your rights
Once paid in full, you hold the usage rights to everything built specifically for you, as set out in the agreement.
Fixed price after scoping
A proposal within 48 hours of scoping. The scope changes only by written agreement.
One direct contact
You work with the person who builds, from the first call to handover.
Documentation and handover
Code, documentation and a walkthrough come with every delivery.
30 days of bug fixes
Free of charge from final delivery. Maintenance is available after that if you want it.
Security and data protection
Data handled under a written agreement, kept where your rules require and never used to train public models.
Services FAQHow the
How the
model works.
How are your services organized?
By six goals: get found in AI answers, take routine work off your team, launch a product, hand tasks to AI agents, make your systems work together, and decide where AI pays off. Each is delivered in one of four formats: Workshop, Setup, Sprint or Build & Support.
Which format fits my project?
If the project is still open, start with a workshop of half a day to two days. A bounded system or review is a setup of one to two weeks. A product or agent is built in a four-week sprint. Ongoing development runs as Build & Support. The route finder recommends one in two questions.
What does working together cost?
Workshops have fixed prices, listed above. Setups, sprints and build stages get a fixed price after scoping, with the proposal ready within 48 hours. We do not bill by the hour for projects.
How quickly can we start?
The intro call takes 30 minutes. After scoping, the proposal follows within 48 hours, and workshops can usually be booked at short notice.
What happens after launch?
You receive the code, documentation and a walkthrough, and bugs reported within 30 days of final delivery are fixed free of charge. After that, we support the system on request through Build & Support.
Who owns the code and results?
Once paid in full, you hold the usage rights to everything built specifically for you. Third-party components and our pre-existing tools are excluded; the agreement sets out the details.