Exceptions without owners
Failed deliveries and stalled shipments wait while everyone assumes someone else is on it.
AI for logistics. See the exception, own the next move.
Shipments and deliveries generate a stream of events, messages and documents. We build systems that turn them into clear, owned work: exceptions surfaced, customers updated accurately and documents checked before they cause delays.
Where the time goesFamiliar problems.
Familiar problems.
Fixable ones.
Orders by chat
Orders and changes arrive on WhatsApp and by phone, and are retyped into the system.
Documents that disagree
Invoices, packing lists and manifests that do not match surface late and cost money.
Example workflowsInput, AI, output.
Input, AI, output.
A person decides.
Three examples of what we would build. Each one keeps people responsible for the decisions that matter.
- (01)
Exception queue
- Comes in
- Carrier and rider events
- AI takes on
- Normalizes events, spots broken commitments and suggests next steps
- Comes out
- Owned exceptions with evidence
- Person decides
- Operators decide and approve customer updates.
- (02)
WhatsApp order desk
- Comes in
- Customer orders and changes on WhatsApp
- AI takes on
- Extracts order details and confirms them back
- Comes out
- Orders entered correctly, once
- Person decides
- Dispatch confirms anything unusual.
- (03)
Document cross-check
- Comes in
- Invoices, packing lists and manifests
- AI takes on
- Extracts and compares the key fields
- Comes out
- Mismatches flagged before departure
- Person decides
- Operators resolve discrepancies.
What we would build
Services that fit.
Take routine work off your teamBusiness process automationCoded workflows with monitoring, retries and an audit trail.Take routine work off your teamAI assistants & chatbotsWebsite and WhatsApp assistants that answer from approved sources.Take routine work off your teamDocument processing & OCRInvoices, claims and forms read, checked and filed.Make your systems work togetherSystems integrationConnect the tools you already pay for.
Data and controlBuilt for the rules
Built for the rules
you work under.
Location and customer data deserve care. We keep event data in your systems, store only what each workflow needs and log every customer-facing update.
QuestionsLogistics & mobility,
Logistics & mobility,
answered.
Can you work with our dispatch or TMS software?
Where it offers an API, exports or webhooks, yes. We confirm access before building.
Do customers get automatic updates?
Only updates grounded in verified events, and you decide which ones need a person to approve them.